The questions we're asked most often. These are the same answers you'll find inside the app under Settings → Help & Safety.
Tap the + button at the bottom of the home screen. Add photos, a title, price and category, then tap Post Listing.
Yes. Locvia is completely free — no hidden charges, no commissions on your sales.
Your listing is visible to users within approximately 6km of your location, based on your area and district.
Open any listing and tap Chat or Contact Seller to start a conversation inside the app.
No. Your phone number is never shown to other users. All communication happens through in-app chat.
Open the user's profile, listing, chat, or job screen and tap Report or Block. Blocked users can no longer contact you or see your listings.
Go to the Services tab, choose a category like Electrician or Plumber, describe what you need, and nearby providers will be notified. You can accept or reject their price before they start.
Go to Settings → Help & Safety, or your Profile, and look for "Become a Service Provider" to register the services you offer.
A provider gives you a price estimate based on your description. You can accept it, or tap "Find Another" to wait for a different provider, at no cost. If the actual job turns out bigger once the provider arrives, they can request a price change — you always get to approve or decline it before it applies.
If a provider hasn't arrived after accepting your request, you can report a no-show directly from the job screen. This is recorded against the provider's account, and you can then request the service again to be matched with someone else.
While your request is still searching for a provider, tap "Cancel Request" on the tracking screen. Once a provider has accepted and you no longer wish to proceed, you can decline further work and report an issue if needed — see our Marketplace & Services Policy for details.
No. Locvia does not process payments. You pay the service provider directly (cash, UPI, etc.) once you're satisfied with the work. See our Safety Center for tips on paying safely.
Go to Settings → Account → Delete Account. Your data will be permanently removed after a 30-day grace period.
Use Support Center under Help & Safety in Settings. You can describe your issue in your own words, no forms required.
Visit Safety Center under Help & Safety in Settings for tips on meeting safely, hosting a service visit, and avoiding scams.
Email us at hello.locvia@gmail.com — we respond within 48 hours. You can also reach us from our Contact page.
For safety guidance, see our Safety Center. For policies, see Policies & Legal.